Browsing by Subject "chatbot"

Now showing items 1-2 of 2

    • An open source chatbot for a complex domain 

      Corcoran, Philip Francis (Trinity College Dublin. School of Computer Science & Statistics. Discipline of Computer Science, 2023)
      The call centre industry has grown rapidly due to advancements in information and communication technology that have enabled automation of many customer service tasks. The computerisation of customer relations has become ...

    • Using humanness and design aesthetics to choose the best type of trust: a study of mobile banking in France 

      Danks, Nicholas (2021)
      Purpose The research aims to addresses the limitations of previous literature regarding choosing the appropriate conceptualization of trust (i.e. interpersonal trust or system trust) and the role of design aesthetics ...